Shipping policy

Shipping Policy

At El Luxury Plug, we are committed to delivering your order promptly and securely. Please review our shipping policy to understand how we handle orders and deliveries.

1. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once processed, you will receive a confirmation email with your tracking information.

2. Shipping Methods and Delivery Times

  • We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected at checkout.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions or customs processing.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the shipping method chosen.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's status directly with the shipping carrier.

5. Lost, Damaged, or Stolen Packages

  • Once your package is shipped, El Luxury Plug is no longer responsible for it. Responsibility for the package transfers to the shipping carrier.
  • We are not liable for any lost, damaged, or stolen packages. In such cases, please contact the shipping carrier directly using your tracking information to resolve the issue.

6. Incorrect Shipping Information

  • It is the customer’s responsibility to provide accurate shipping information at checkout.
  • El Luxury Plug is not responsible for packages delivered to incorrect addresses provided by the customer.

7. International Shipping

  • International shipping is available to select countries. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • Delays may occur due to customs processing. Please check with your local customs office for more information.

8. Contact Information
For any questions or concerns about your shipment, please contact us at:
Email: elluxuryplug@gmail.com

By placing an order with El Luxury Plug, you agree to the terms outlined in this Shipping Policy.